Help zone

Summary of Central Camera Company Selling Policy

Used equipment is guaranteed to be in the condition described; otherwise item(s) can be returned within fourteen (14) days for a full refund or, when possible, repair or replacement. The option to repair, replace, or refund purchase price is at the discretion of Central Camera Company. Warranty does not include the cost of rentals, lost fees or other expenditures associated with items being returned. Warranty is void in the event of customer damage, misuse, or harm that results from circumstances outside of Central Camera Company's control.

Items listed on our website are subject to availability. If an item is not in stock, you will be notified by return email. You will be given the choice of waiting for the out-of-stock item to become available or to cancel the order.

Credit cards are not billed until the item is ready to ship.

• If the current price is lower, the item will be priced at the lower price.
• If the current price is higher, you will be notified of the new price and be given the option to purchase it at the new price or cancel the order

Buyer prepays.  Payment methods accepted:

• Visa
• MasterCard
• American Express
• Discover

All purchases will be billed in US Dollars. Please note that shipping address must be registered with your card-issuing bank; Central Camera reserves the right to refuse credit card payment if we are unable to verify credit card information.

Returns for item(s) without any material defects or for refund are subject to a restocking fee. Sales of less than $100.00 are subject to a $7.50 restocking fee. While sales of $100.01 and above, carry a 15% restocking fee. Returns of digital cameras and other products containing software are subject to a 15% restocking fee.

• Paypal
• International/Domestic Money Order/Cashier's Check
• Wire or Electronic Bank Transfer

All purchases will be billed in US Dollars. A $10.00 service fee, imposed by the bank,  will be added to orders being paid for by wire or electronic bank transfer.  Prices quoted on either merchandise or shipping do not include any customs charges, import duties, or value added taxes (VAT) that your local government may charge.

We have found that the US Post Office offers the most economic rates for international delivery.  Delivery time for  USPS Airmail is 3-14 business days from date of shipment – overseas orders can take 1-4 weeks to arrive. Merchandise will be shipped within three (3) working days of payment receipt and verification. Shipping by other curriers is available upon request. Buyer is responsible for  any additional costs. Central Camera is not responsible for any duties, tariffs, customs, or other taxes, etc., imposed on items shipped to or from a foreign country. Buyer is responsible for providing Central Camera Company a full shipping address and any special delivery instructions at time of payment.

Please contact us by email at: sales@centralcamera.com to initiate an order.

Restocking fee: A restocking fee will apply to returns/exchanges as follows:

• Returns/exchanges of sales up to $100.00 are subject to a $7.50 restocking fee.  
• Returns/exchanges of sales from $100.01 and up are subject to a 15% restocking fee.
• Returns of Digital Cameras and other products containing software will be subject to a 15% restock fee, regardless of sale price.

Refunds on returns exclude shipping charges. Please inspect any packages on arrival and notify the carrier of any damages. All packaging should be retained until the package has been examined by the carrier.

Our hours of business are:

Monday - Friday: 8:30 AM - 5:30 PM CST
Saturday: 8:30 AM - 5:00 PM CST
Closed on Sunday

If you have any questions please contact us: